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A Fandom Auction to help Haiti recover

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New V-Gifts & Defaults
_Help Haiti 2, _Help Haiti 3
heidi8 wrote in help_haiti
In other words, this is a good news/bad news post.

First, the biggest good news. We have confirmed at least 85% of the donations! Unfortunately, that means that about $10,000 in donations are still outstanding. But we have broken the $100,000 line! Yay, all of you! \o/

Today is Default Day. That means that if you have not confirmed your donation yet, you are technically in default of the auction and:

a. You will not be permitted to offer items or bid in the next auction unless you get in contact with the mods via helphaiti.lj[at]gmail.com or by replying publicly to this post to explain why you fell into default. As someone who ended up in the hospital for emergency surgery almost exactly a year ago, I definitely understand that randomly unexpected and problematic things happen, and if there is a reason for why you weren't able to make your donation, or confirm it, on a timely basis, we will be understanding. If you do email us or reply here, please put EXPLANATION in the subject so it's easy for us to find.

We are aware that some people have emailed the help_haiti.lj email address but we have not confirmed their donation. Email is not perfect so if this has happened to you, we may need to work directly with you to come up with a different way for you to get your confirmation to us. Please comment to this post with EMAIL ISSUE in the subject so we can handle the situation. We don't want anyone to be deemed in default accidentally or inadvertently. Remember, we did not email everyone who confirmed a donation back - if we were cc-ed along with a list of the Offerors, we expected the Offerors to handle the confirmations. We did make a notation in our Database, though, so you are marked as Confirmed. If you're still concerned, though, please reply to this post and explain the situation.

b. On Sunday or Monday - once we get finished processing the confirmations that came in yesterday and overnight and while I am typing this post, and dealing with those with email issues - we will start to notify those who came in second place that they have the option to be the auction winner. We know many people bid on other items when they were outbid on something, so the second-place people are not obligated to take on the mantle of Winning Bidder, but they do have the option. The reply-to-your-bid will inform you of the next steps to take so you can become the winner if you want, and let you know how you can say no, thanks! instead.

Since it's going to take us a few days to finalize the confirmation-notifications, if you are currently in default but manage to donate today and send in your confirmation, it will be considered accepted and timely. You have at least twelve hours to manage that - but it might be as many as 36.

Offerors whose winning bidders have defaulted: I am among you! The winning bidder on one of my items hasn't been heard from - or posted in her LJ, or confirmed the other eight things she won. And it's frustrating and a little saddening. But we still love you and appreciate you and thank you!

If for some reason the person in second place isn't able to take on the Winning Bidder mantle, we would greatly appreciate it if you would re-offer the item in the next auction, which will begin later this month.

Offerors whose winning bidders have confirmed but haven't contacted you yet: Next week, we will put up a post so you can let us know. But it's possible that they are offline, busy, or just haven't had a chance to get back to you yet (I personally apologize to my lovely Offerors, and promise to get back to you next week!). It is possible that they won't, even after we remind them, and if that's the case, there's really nothing we can do to, except shower you with love and appreciation.

Winning Bidders whose Offerors haven't contacted you yet: Technically, they have until February 14 to create or ship whatever you won, so they are not in default yet. After February 14, we'll ask you to let us know if the Winning Bidder hasn't contacted you, and we'll get a Pinch Hitter to make good on whatever you won sometime this spring. And we'll shower you with love and appreciation.

Now, after the potentially-stressful bits, the good news. As news reported yesterday, LiveJournal has expanded its charity v-gift offerings to include two new Help_Haiti v-gifts, priced at 9.99 each. The designs are by comm member foxestacado, and 100% of all proceeds from the purchase of those v-gifts goes to Partners in Health. Also, the recipient of the v-gift gets an extra gift of two months paid time (unless they have a permanent account)!

Thank you, Team LJ!

And lastly, there has been some confusion about when and where Offerors can post their Creations. Technically, it's up to the Winning Bidder if their won item will be made public, but generally, Winning Bidders do allow the Offeror to post/share what he or she created. Prior auctions on LiveJournal usually result in the Offeror posting the item(s) on his or her LiveJournal - and in this case, linking to it from the helped_haiti community. If the item is done, you don't have to wait for February 14 - you can post it any time. If the Offeror and Winning Bidder agree that the deadline can be pushed to a mutually agreed-upon date - we're inspired by Douglas Adams, who once said, "I love deadlines. I like the whooshing sound they make as they fly by."

Questions? Explanations?

I've heard back from my offerers but not the mods from the second Lightning Round - I don't know whether this is as it should be or not, I can't remember the protocol! Anyway, just to let you know in case it's gone astray, I have made my donations.

Thanks for all the amazing work you're doing on this. All the mods deserve medals and chocolate and cuddles from their chosen donor. xxx

Hi! :o) Lightning Round confirmations don't have to happen through the mods, so if you've confirmed with the offerers, all is well!

I emailed you guys the donation confirmation for one of my auctions because the offeror hadn't made a comment in the confirmation station and I didn't want to bug her about it. I sent the email to the mods on Feb 2 and haven't heard back yet so I don't know if it got through. (my email is vohwink at gmail dot com).

Hi! :o) We have a confirmed donation from you for three separate offers, is that correct?

I don't want to be picky, especially at a very busy time for you, but there's an "Unknown tag failure" in your post :D

Sigh, I suck. FIXED! <3!!!!

(I forgot the = )

I sent a copy of my receipt on January 25 and again yesterday, and I still haven't heard anything back. I sent the receipt to the person I bought the auction from, as well, so she knows I'm not in default, but I'd like to make sure I'm not put on the default list.

My email address is esorlehcar at gmail--could you check to see what's going on?

I'm actually not finding anything with your email address on it, which is weird. Can you PM it over to me?

I only just managed to hook up with my winning bidder due to her emails not reaching me, so she is not in default.

I will confirm her officially later.

(Deleted comment)
Sigh, not finding it. Can you PM it to me, and include your email address and the word CONFIRMATION

Did offerors need to confirm for lightning rounds? I had bidders there that both confirmed with me personally and I am working on their fics this weekend. But I thought for a lightning round no one needed to confirm with you. I just want to make sure now because this has made me uncertain.

You're right, there's no need to confirm for the Lightning Rounds. :o)

My question's a bit like sparksflyout's: I made my donations in the form of v-gifts to the offerors, but I have absolutely no idea if those donations have all been confirmed; some did mention having done so, some didn't.

I don't really have a handy-dandy collection of receipts I could forward, though - obviously, the v-gifts are in the offeror's profile, but my Paypal receipts just say 'x to livejournal.com'.

If you want to email us a list of the profiles with the v-gifts and the original urls for the Offers, and indicate which Offerors have confirmed, we'll make sure you are all set on the spreadsheet.

Hello. I contacted everyone who I won auctions from and forwarded my confirmation email to them. But one of the offerers has not responded back to me confirming that they received my donation confirmation for both of their auctions I bidded on and won. Should I have forwarded to the mods too? How do I know if I have become a default to their auction because of this or not? I did donate the day the auctions ended for all of my auction bids together. Help!

Sorry, I just looked through the donation confirmation page and found the offerer that had not replied back to me had listed that they had gotten my donation confirmation email. So I do not need anymore help.

I talked to the person whose work I bid on and I donated the money to ontd_startrek's UNICEF page.

Uhhh what should I do?

If the Offeror has confirmed your donation on the Donation Confirmation Station, you're all set.

I emailed my donation confirmation to the help_haiti email account, but I didn't here anything back. I also emailed it to all the offerers, but I think all but one of the emails got tangled up in spam filters, so I dunno how many of them would have confirmed. And the two emails went out separately.

I'm goldenguineapigs at hotmail, in case you need to know.

(Also, I have PM'd all the offerers to explain what I think happened, hopefully the spam problem will be fixed soon.)

I can't see any email from you in the files. Are you able to PM the info to us?

I confirmed my donation a few times since it covered multiple bids, but apparently none of the messages arrived, maybe your gmail account does not like me?

It would be sad to be considered an non-deliverer after so many e-mails XD

What is your email username?

I send you (not the offeror) a mail on january 22 and didn't get a reply so far, so I suppose it got lost somewhere?

my mailadress is khanakatze at gmail com, if that helps any.

hope I can clear this up.

I'm not seeing an email from you. Can you re-send it with CONFIRMATION in the subject today, and comment here when you do so I can look for it right then?

I sent an email to the help_haiti email on the 22nd, but when I didn't receive a reply, I sent an email asking if it had been received. I got an email back from a mod saying it hadn't, so I resent the email twice but never received a reply back. The thing is, I sent it to my offerers as well, and they have already contacted me back, so I'm not sure if you guys would have replied or not. My email is causscion at hotmail.co.uk.

You're all set!

So the person whose auction I won is the one who is supposed to confirm, yes? Or should I have done it? Because I've definitely paid. :)

Also, the person who won my auction stated that she had confirmed with one of the mods, so I didn't confirm for her again. Should I have?

Sorry for all the questions. Just wanted to make sure I did everything right.

If you're referring to carolinelamb, we don't have her confirmed donation in our file, so it would be great if you could confirm.

As for the auction you won, I don't seem to be able to find it in the file. Could you give us the thread of the offer? But yes, it was the offerer's task to confirm. :o)

OK, cancel my dumb remark, I'm having browser issues. I don't see your donation confirmed in our file so far, but I don't know what we're going to do with people whose offerers haven't confirmed yet, so we'll keep you posted!

Edited at 2010-02-06 09:35 pm (UTC)